Rusinga Guest House seek to hire an efficient Receptionist and a Waitress/ Waiter that will ensure first class service for external and internal clients and guests.
1. Receptionist; Position (1)
•Greet clients as soon as they arrived and connect them with the appropriate party.
•Attend to phone calls and enquiries.
•Ensure all visitors are attended to within 5 minutes.
•Book reservations by phones, email and letter.
•Prepare and complete room and restaurant Bill’s.
•Ensure the reception office is always tidy and organized.
•Be the face of the company.
Skills and Qualifications;
Kenya Certificate of Secondary Education. Diploma in Business Management/Front office operations. Work experience of atleast 2 years as a receptionist. Excellent communication skills. Must be a computer literate. Ability to work under minimal supervision. Ability to multitask. Female candidates encouraged to apply.
2.Waiter/ Waitress; Position (1).
•Ensure the guest feels important and welcome in the restaurant. •Present menu, answer questions and make suggestions regarding food and beverages.
•Assist in keeping the restaurant clean and safe.
•Report to property on time and in proper uniform.
•Provide perfect service experience for every guest.
•Ensure hot food is hot and cold food is cold.
•Serve guests in an accommodating manner.
•Must follow all cash handling policies and procedures.
Skill and Qualifications:
•Kenya Certificate of Secondary Education.
•Diploma in food and beverages (F&B) from a recognized institution. •At least 2 years work experience in the said position.
•Good communication skills.
•Food handlers certificate friendly.
•Ability to work under minimal pressure.
•Must be able to work in a team environment.
•Must be able to consolidate and coordinate needs for all tables within their station.
HOW TO APPLY
•All applications must meet each selection criteria in the minimum.
•Must include a current CV with names of at least 2 referees.
•Must include copies of academic and professional certificates.
A duly signed application letter indicating the vacancy with copies of documents listed above should be sent to;
firstname.lastname@example.org not later than 11th
Only short listed candidates will be contacted.